J and I Consultants


Traditional Lines (POTS)
Hosted/On-Premise PBX
Messaging/IM & Group Chat
Quality Management, Analytics & Dashboards
CRM Integration
Visual Voicemail
Call Recording
Virtual Meetings

UCaaS or Unified Communications as a Service is a cloud-based technology that allows customers to converge all the ways that its users communicated into a single platform.

The single platform includes voice, video, chat, text, email, and screen sharing. Most UCaaS solutions also include a mobile application or softphone to communicate without a desk phone and integrate with critical business applications such as email and CRMs.

Unified Communications (UCaaS) Service Providers